We believe that the secret to our growth lies in providing outstanding customer service. Our management and staff go to great lengths to promote and advance the lines of communication to properly service your needs.
We know time is money, which is why the answers to some of your questions are below, and submission and billing forms are available to you at the click of a button. Of course, our accounting team is always available to assist you and can be reached at email@example.com at any time.
Frequently Asked Questions
What is an insurance premium audit?
An insurance premium audit is a provision of your policy contract. The purpose of the premium audit is to develop actual exposures (usually payroll or sales) that are properly classified in accordance with manual rules and regulations. This information will be used to determine your final premium. Most states require premium audits be conducted to confirm the final premium and to ensure accurate statistical data for rate-making purposes.
What is your Billing policy?
Statements are sent out 30 days prior to the due date of the invoice. The statement reflects all payments made and any unpaid balances to date. We now offer paperless billing. To set up your policy for email receipt, please fill out the attached email sign up form and email it to our Billing Department.
We accept payment via mail or electronically. To set your policy up for a one-time or recurring ACH payment, fill out the automatic debit form and email it to our Billing Department.
Please send payments by mail to:
23 Mays Landing Road, Suite One
Somers Point, NJ 08244
What is your cancellation policy?
Installments are due within 5 days of the date listed on your statement. If we do not receive payment, we will issue a Notice of Cancellation for the past due amount and the upcoming installment. On 2nd Notice of Cancellation, the premium is due in full. There are no grace periods for late payments.
Fax Number: (609) 365-8991